Termeni de utilizare

Welcome to Star Sky. These Terms of Service govern your use of our website and your purchase of products from Star Sky.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. ABOUT STAR SKY

Star Sky is an online store offering vehicle accessories and related products.

Business Name: [YOUR LEGAL BUSINESS NAME]
Email: [YOUR EMAIL ADDRESS]
Business Address: [YOUR BUSINESS ADDRESS]
Company Registration Number: [IF APPLICABLE]

2. PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, colours and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information, and change product availability when necessary.

3. ORDERS

When you place an order through our website, you are making an offer to purchase the products selected in your order.

After placing an order, you will receive an order confirmation by email. An order is accepted when we confirm that the order has been accepted and is being processed.

We reserve the right to refuse or cancel an order in certain circumstances, including suspected fraud, incorrect pricing, product unavailability, or other legitimate reasons.

If we cancel an order after payment has been made, you will receive a refund of the amount paid.

4. PRICES AND PAYMENT

All prices displayed on our website are shown in [CURRENCY] and include applicable taxes where required by law.

Shipping costs, if applicable, will be displayed before you complete your purchase.

We accept the payment methods displayed at checkout.

5. SHIPPING AND DELIVERY

We aim to process and ship orders within the estimated time shown on our website.

Delivery times may vary depending on the destination, shipping provider, product availability, and other circumstances beyond our control.

Once your order has been shipped, you may receive tracking information where available.

If your order does not arrive, please contact us at [YOUR EMAIL ADDRESS] so we can assist you.

6. RIGHT OF WITHDRAWAL AND RETURNS

If you are a consumer purchasing online within the European Union, you generally have the legal right to withdraw from your purchase within 14 days without providing a reason, subject to applicable legal exceptions.

The withdrawal period for goods generally begins on the day you receive the goods.

To exercise your right of withdrawal, please contact us at [YOUR EMAIL ADDRESS] before the applicable deadline.

Returned products should be handled with reasonable care and returned in accordance with applicable law.

Unless otherwise required by law, the customer may be responsible for the direct cost of returning goods when exercising the right of withdrawal, provided that the customer was informed of this before purchase.

Certain products may be excluded from the right of withdrawal where an applicable legal exception applies, including certain personalised or made-to-order products.

Nothing in these Terms limits any mandatory consumer rights provided by applicable law.

7. DEFECTIVE OR NON-CONFORMING PRODUCTS

If a product is defective, damaged, or does not conform to the contract, please contact us as soon as possible at [YOUR EMAIL ADDRESS].

Consumers have legal rights regarding defective or non-conforming goods. Where required by applicable law, we will provide an appropriate remedy, which may include repair, replacement, price reduction, or refund.

These legal rights are not affected by any voluntary return or warranty policy offered by Star Sky.

8. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, product descriptions, and website design, is owned by or licensed to Star Sky unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our prior written permission.

9. WEBSITE USE

You agree to use our website only for lawful purposes.

You must not use our website to:
- commit or facilitate illegal activities;
- attempt to gain unauthorised access to our systems;
- interfere with the operation of the website;
- submit fraudulent orders or payment information;
- upload malicious software or harmful content.

10. THIRD-PARTY SERVICES

Our website may use third-party services, including payment processors, shipping providers, analytics services, and other service providers.

These services may have their own terms and privacy policies.

11. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Star Sky shall not be responsible for losses that are not reasonably foreseeable or that arise from circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law or affects mandatory consumer rights.

12. PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.

13. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

14. GOVERNING LAW

These Terms are governed by the laws applicable to Star Sky and the jurisdiction in which the business is established, subject to any mandatory consumer protection rights that apply to you.

15. CONTACT US

If you have any questions about these Terms of Service, your order, or our products, please contact us:

Star Sky
Email: [YOUR EMAIL ADDRESS]
Address: [YOUR BUSINESS ADDRESS]

Thank you for choosing Star Sky.